30-day Trial Warranty

30-day Trial Warranty

 

DON'T LOVE(=LIKE) IT? DON'T WORRY!

Have you ordered a product that doesn't suit you? Lurube offers a 30-day try-on warranty on all colored contact lenses from Klenspop's exclusive brand.

Brianna
Bunny
Ellen Panda
Mojito
Ashley

Romantic Paris
Coffee

If you've just started opening up new lenses from the above brands and you've decided you don't like them, then there's no need to worry. You may exchange it for another pair of the same brand or, at your discretion, receive a refund. No need to return it.

If you have ordered more than one pair of the same brand, we recommend that you open only one pair first to see if it suits you. That way, even if you don't like it, the rest of your order will still be subject to standard returns or exchanges.

Our 30-day try-on guarantee only applies to one pair of one of the brands above, but we may ship the rest of your order back without returning the product if:

If the product itself is defective.
Wrong quantity or product was shipped.
I am very dissatisfied with my Luube shopping experience.

 

Reference:

This claim must be made within 3 days of receipt. But don't worry. Enough time to try out new products! Please email us at lurubestore@gmail.com to report the issue. We always want to help you get the products you love.