Payment

Lurube Payment Method

Lurube is pleased to offer Paypal as a secure payment gateway.
Paypal allows you to pay with major credit/debit cards including VISA, MasterCard, American Express, Discover and Union Pay.


How Paypal Works?

Paypal is a payment gateway that accept credit card payments (in person or online) by transferring money between your merchant account and a payment processor. This is done using a physical credit card terminal or an online processor.

Here’s a visual representation to help you out:


Step-by-step guide: How to check out.

1.Create your store account.

2. Add items to your shopping cart and check out as usual.

3.Please select a shipping method.

4.Please click "Pay with Paypal"

5.If you are a Paypal member, select "Next", if you are non-member, select "Pay with a Card"

6.Your order has been placed with the order number provided.
You will soon receive a confirmation email with your order number!


HELP DESK

▸ Why didn't the transaction completed ?

Here are some reasons why the transaction was not completed.

  1. Bank Rejected - The bank refuses to complete the payment. (Most common reason)**Call your card issuer/bank to authorize this specific transaction.

  2. Invalid card information including cardholder name, card number, expiration date and security code.

  3. Card was rejected due to insufficient balance, wrong card type.

  4. Loading error - slow internet connection during transaction, transaction process timed out.

  5. User clicks "Cancel Payment/Return to Lurube.com".

▸ What should I do if my order fails?

If your payment was declined, your order has been automatically frozen and you will need to place your order again. We do not pay for unsuccessful orders. To ensure that your order is not rejected in the future, we recommend that you check the following:

  • Please make sure your card details are entered correctly.

  • Your card issuer may have declined the payment. Contact your card issuer for further assistance.

  • Please clear your cache, clear your cookies, or change your browser to purchase again.

  • For further assistance, please contact lurubestore@gmail.com.

If you would like to know more about Paypal, please visit the Paypal website for a comprehensive list of FAQs, terms and conditions and purchase payment agreements.