Terms of service

Terms of Service

Effective date: October 21, 2026

1. Seller information

LURUBE is an online store operated by NOVERLINE LIMITED, a company incorporated in Hong Kong.

• Company number: 80811423
• Business registration certificate number: 80811423-000-07-26-9
• Registered address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
• Email: info@lurube.com

2. Products and responsible use

We are an online retailer. Products sold on LURUBE are sourced from established brands and suppliers, primarily in South Korea. LURUBE and NOVERLINE LIMITED are not medical practitioners or the manufacturers of the products unless a product page expressly states otherwise.

Contact lenses are medical devices in many countries. Customers are responsible for obtaining any prescription or professional advice required in their country and for following the manufacturer's wear, care and replacement instructions. Stop using a product and consult an eye-care professional if discomfort or irritation occurs.

3. Orders

By placing an order, you confirm that the product, prescription, power, colour, quantity, shipping address and other selections shown at checkout are correct. An order confirmation acknowledges receipt of your order but does not guarantee acceptance. We may cancel and refund an order if a product is unavailable, information cannot be verified, or fulfilment is not possible.

4. Prices and payment

Prices are shown in the currency selected on the website, with USD used as the default currency. Available payment methods are displayed at checkout. Payments are securely processed by the payment provider shown at checkout; LURUBE does not store complete card details.

5. Shipping, customs and taxes

Orders are generally fulfilled from South Korea. Delivery times are estimates and may be affected by customs, local postal services, weather or other events outside our reasonable control. Import duties, taxes and customs charges imposed by the destination country are the customer's responsibility. Please see our Shipping & Delivery Policy for details.

6. Cancellations, returns and refunds

Cancellations, returns and refunds are handled in accordance with our Refund Policy. For hygiene and safety reasons, opened or used contact lenses and cosmetics cannot be returned unless they are defective or incorrect.

7. Accuracy of information

We make reasonable efforts to keep product descriptions, prices and availability accurate. Packaging, colour appearance and minor product details may change without notice. If a material error affects your order, we will contact you before fulfilment or provide an appropriate refund.

8. Intellectual property

The LURUBE website, its original text, graphics and design are owned by or licensed to NOVERLINE LIMITED. Product names and trademarks belong to their respective owners.

9. Limitation of liability

Nothing in these terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, NOVERLINE LIMITED is not responsible for indirect or consequential loss arising from use of the website or misuse of products contrary to manufacturer instructions or professional advice.

10. Governing law

These Terms of Service and any separate agreement under which NOVERLINE LIMITED provides products or services through LURUBE are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

11. Contact

Questions about these terms may be sent to info@lurube.com.